When you manage an apartment building, you experience your fair share of problems. Tenants failing to pay their rent, messes in the hallway, and arguments are everyday occurrences. Sometimes you just want to pull your hair out. Every now and then, however, you come across something very serious. You (or one of your tenants) may experience a traumatic event. When this happens, you need to know what to do next. Aside from outsourcing trauma cleanup with an experienced crime scene cleanup company, you should perform certain tasks as soon as possible.
Take Charge and Contact the Authorities
The moment you hear about (or see) the traumatic event, contact the authorities. Don’t wait a few days or even a few hours—it needs to be dealt with immediately. Call 911 and follow any instructions they may give you. Don’t allow tenants to walk into the area because they could cause problems that will only make the situation worse. Even if you have to be mean, it’s important to keep people away. By the same token, don’t allow yourself to walk into the area, either.
Be Careful With the Press
Sooner or later, the press may find out about the traumatic event. If this happens, be very careful about what you tell them. Don’t reveal sensitive information that law enforcement doesn’t want spread around. No matter how nice they are to you or how much money they promise you, don’t give in. Don’t trust them. If they ask about trauma cleanup, avoid answering.
Attempting to cleanup a trauma scene yourself is dangerous and hazardous. Call a professional cleanup company to deal with the scene of the trauma instead.
Trauma is responsible for 41 million emergency room visits every year. Contact ServiceMaster Professional Cleaning and Restoration of Exton, PA, for reliable trauma cleanup assistance. We can be reached here.